Refund policy

RETURN AND REFUND POLICY

We hope you love every piece you receive from Linen & Loaf. If you would like to request a return, please email care@linenandloaf.com within 14 days of delivery.

Please wait for return approval and shipping instructions before sending your item. Once a return is approved, Linen & Loaf will provide a return shipping label.

A flat $10 return-shipping fee will be deducted from the refund for ordinary returns.

RETURN CONDITION

Returned items must be unused, in perfect condition, and returned with all original packaging. Items showing signs of use, washing, alteration, damage occurring after delivery, or missing packaging may not be accepted.

Returns sent without prior approval will not be accepted.

REFUNDS

Once an approved return has been received and inspected, we will notify you whether the refund has been accepted.

Approved refunds will be issued to the original payment method, less the $10 return-shipping fee. Original outbound shipping charges are non-refundable.

Please allow additional time for your bank or card provider to post an approved refund to your account.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please contact care@linenandloaf.com promptly. Include your order number and clear photographs or video of the item and its packaging so that we can assess the issue.

If Linen & Loaf confirms that the item arrived damaged, defective, or incorrect, we will provide a return shipping label at no cost to you and the $10 return-shipping fee will be waived.

QUESTIONS

For assistance with a return, please contact care@linenandloaf.com.